Regulations

Packing guidelines Packing specifications by cargo type to ensure safety throughout transport. View detail

Prohibited items List of goods that cannot be accepted for shipment under applicable law and Unitel Logistics regulations. View detail

Conditionally accepted items Goods that may only be shipped when accompanied by full documentation proving origin and relevant permits. View detail

Weight and measurement rules How chargeable weight is determined between actual weight and dimensional (volumetric) weight. View detail

Compensation policy Compensation levels, the claim period, and documents required in case of lost or damaged goods. View detail

Delivery time commitments End-to-end delivery time by route, and the cases excluded from the committed timeframe. View detail

All regulations